Project overview
Over the years, pets have evolved from being a strange and wonderful distraction to an integral part of families all over the world. As human populations have grown, so too have pet populations, and with so many pets on the planet, it’s fascinating to see just how this population is dispersed.
For all of those who own a pet might have faced real problems of getting their pets vaccinated on time, buying the right food and toys, evening walks, pet grooming, pet training, and a few more.
Time Taken: 2.5 months
Team size: 1
Tools Used: Figma
My role: Ideation, Brainstorming, Wireframing, Prototyping, UX Research, UI Design
Constraints: Remote Working, Pandemic situation, online user research
What is Pet Met?
Pet Met is the one-stop destination for all the needs of your pets.
It is a start-up that focuses on fulfilling all the needs that a pet owner comes across, be it consulting with a doctor, a groomer, a trainer, or online shopping for your pet!
It is a start-up that focuses on fulfilling all the needs that a pet owner comes across, be it consulting with a doctor, a groomer, a trainer, or online shopping for your pet!
In this project, I have explored how users follow all the above activities and how a one-stop-shop can be created for everything.
India is home to approximately two crore pet dogs. The value of the food they consume is to the tune of ₹1,200 crores.
About 19 million other domestic pets are also currently kept in homes. Annually, about 6 lakh more are being adopted.
About 19 million other domestic pets are also currently kept in homes. Annually, about 6 lakh more are being adopted.
The Product Design Process
DISCOVERING THE PROBLEM
Assumptions
I looked upon the web and talked to people to get more knowledge about the problems faced while buying a pet.
- Convincing parents to keep a pet at home is a challenge.
- Taking care of pets is difficult.
- People may not be aware of proper pet training.
- People abandon their pets because their place of residence does not allow pets.
- People face challenges in buying good food for pets.
- Laziness strikes at the time of taking the dog out for an evening walk.
Research
Quantitative User Research (Online Survey)
To validate the assumptions and to understand the real concern in this pet world, I conducted Quantitative User Research(Online Survey)
To have a better understanding of our target user I was able to get the responses of approximately 400 people to:
- Learn about the user’s background; help in creating a customized solution.
- Understand the micro habits of the user related to the food they feed to their pets
- Understand the current awareness of the user related to pet behaviors and their health issues.
- Understand the exact problem a user faces.
- Understand how they currently tackle these problems.
77% of people are the owners of the dog
As we can see, 76.9% of people out of 400 are the owners of a dog and very few people own a cat, with 8.1% birds, 3.1% fish, 6.9% rabbits, and only 0.2% hamsters, because dogs are loyal, they make us laugh, are incredibly clever, are so gosh darn cute, having a dog improves your health!
Survey Results
No matter what you’re going through, a pet will be by your side to help you through it. Companionship is the key reason most people wish to own a pet, they also think it the other way round i.e. active lifestyle and fun!
Routine exercise can be hard for non-dog owners to commit to. However, as soon as you adopt a dog, you have another life who is depending on you to establish and maintain that routine. Pets provide social support by being our best friends. A lot of people feel that they can relate to their pets, and even have similar personalities.
Analysis and Synthesis
I realized that some of my initial assumptions were correct. Some more details that I was able to figure through this survey:
1. Convincing parents to keep a pet home was a real challenge faced by most users.
2. Users are well aware of how to take care of pets.
3. Timely grooming and training is taken care of by pet owners these days
4. The real challenge is how and where?
5. 92% of people said to never abandon their pet whereas 5% were not sure if they will.
Me(Nishant Saini) filtering out the use cases and finding a Problem Statement
Visual Screens
1. Walkthroughs
Introducing our app to the users. Displaying some varied Pet Illustrations.
A Step by Step Onboarding Process
2. Login/Signup
Quick and easy way to log in and Signup, Here we set up your pet’s profile you can add all the required details.
Smooth Login and Sign Up
3. Vet’s Screens
On clicking the Vet icon on the home screen or the doctor button in the menu, it will take you to a screen where you can choose the purpose for what you are looking vet for, then simply locate a vet nearest to you or the one you already know.
You can have all the vet information and book an appointment with the available 4 options and wait for the Vet to approve your request.
You can have all the vet information and book an appointment with the available 4 options and wait for the Vet to approve your request.
Vet Booking Process
4. Hamburger Menu and its features
The Hamburger menu has all the hands-on information you may need immediately, then keeping the notification and address screen simple and beautiful we have our ongoing appointments screen on the right.
Hamburger Menu and other screens
5. Grooming
The grooming feature has two options, At Home or a visit to Clinic.
Choose either one and the package you want for your pet.
You can change the place for grooming using the filters to check the availability of different groomers.
Wait for your request to be accepted and make the payment
Choose either one and the package you want for your pet.
You can change the place for grooming using the filters to check the availability of different groomers.
Wait for your request to be accepted and make the payment
Grooming Process
6. Pet Adoption and Dog Walker
Put your pet for adoption in 1 simple step!
Fill in the details and it's done, if you want to adopt one you can have a look at the list provided.
A dog walker is one unique feature that working professionals would love to use. I kept a simplistic design in which you can choose your pet, a time slot, and any plan, that’s it!
Fill in the details and it's done, if you want to adopt one you can have a look at the list provided.
A dog walker is one unique feature that working professionals would love to use. I kept a simplistic design in which you can choose your pet, a time slot, and any plan, that’s it!
Adoption and Dog Walker
7. Products and Wallet
The products are displayed in a very minimal design and are very easy to use. During checkout, you can easily switch between your addresses or add new ones.
The wallet keeps all your cashback in bones in which each bone is equal to one rupee and you can use them while placing orders.
The wallet keeps all your cashback in bones in which each bone is equal to one rupee and you can use them while placing orders.
Online Shopping for your Pets
